Privacy & Cookies
Privacy Policy
This privacy policy explains how Axion Digital processes personal information, how cookies are used, and how you can manage your consent in compliance with the GDPR and the ePrivacy rules.
1. Who we are
Axion Digital is a digital agency operating in Bosnia and Herzegovina and working with clients internationally. We process personal data in accordance with the EU General Data Protection Regulation (GDPR), applicable national laws, and our legitimate business interests.
If you have any privacy questions, contact us at hello@axion.ba.
2. Information we collect
- Contact details provided via our forms, including name, email address, and message.
- Website usage data such as page visits, referral sources, and browser information.
- Marketing and analytics data when you explicitly consent to non-essential cookies.
3. Why we use data
- To provide and improve our services.
- To respond to enquiries and project requests.
- To understand website performance and optimize user experience.
- To comply with legal obligations and protect our business.
4. Cookie consent
We use cookies to keep the site functioning and to improve performance. Essential cookies are required for core website operations and are enabled by default. Non-essential cookies, such as analytics cookies, are activated only with your explicit consent.
You can change your preference at any time by using the cookie settings panel on this site or by contacting us directly.
5. Cookie categories
- Essential cookies: Necessary for security, page rendering, accessibility, and session functionality.
- Analytics cookies: Used to understand traffic and improve the performance of the website, only when consent is given.
- Marketing cookies: Only used if we have your explicit opt-in and only for clearly defined marketing purposes.
- Cloudflare Web Analytics: A cookieless analytics service that measures traffic and performance without setting tracking cookies. It may process aggregated usage data for site diagnostics and performance monitoring.
6. Your rights
Under the GDPR, you have the right to:
- Request access to the personal data we hold about you.
- Request correction, deletion, or restriction of processing.
- Object to processing based on legitimate interests.
- Withdraw consent at any time for optional cookies and analytics.
- Lodge a complaint with a data protection authority.
7. Retention
We retain personal data only as long as necessary to fulfil the purpose for which it was collected, meet legal obligations, or resolve disputes. When no longer required, we securely delete or anonymise it.
8. Contact
If you want to exercise your rights or ask questions about this policy, contact us at hello@axion.ba.
Last updated: 8 November 2026